Frequently Asked Questions
From choosing a product to installation, from the İGDAŞ process to warranties: answers to the questions on your mind.
Buying and Quotes
The fastest way is WhatsApp: message +90 551 795 3450 with the product you're interested in and a few details about your apartment (size, number of radiators, your current boiler). We'll prepare and send your personalized quote. You can also use the other channels on the [contact](/iletisim) page.
Installation and İGDAŞ
For a standard like-for-like boiler swap, installation is usually completed the same day. Where İGDAŞ project approval is required, the overall timeline depends on the approval process; we map out the schedule at the quote stage. See our [boiler installation](/hizmetler/kombi-montaji) page for details.
Products
The right model depends on the size of your apartment, the number of radiators and your hot water needs. Our [boiler selection wizard](/kombi-secimi) shortlists suitable models in a few questions, and the [comparison tool](/compare) lets you view models side by side. Still undecided? Message us on WhatsApp and we'll choose together.
Delivery and Warranty
Yes. Everything we sell is genuine and covered by the Vaillant warranty. Having the installation done to standard by an authorized dealer also matters for keeping your warranty conditions intact.